Privacy Policy
The Best Crew Construction, LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thebestcrewconstruction.com or contact us for roofing and solar services.
Information We Collect
We collect information you voluntarily provide when you:
- Submit a contact form or estimate request (name, phone, email, address, service type)
- Use our Solar Roof Analysis tool (home address for analysis purposes only)
- Call or text us directly
- Communicate with our chatbot
We also automatically collect certain technical data when you visit our site, including IP address, browser type, device type, pages visited, and time spent on pages. This is collected via Google Analytics 4 and Microsoft Clarity.
How We Use Your Information
- To respond to your estimate requests, calls, and inquiries
- To schedule inspections and appointments
- To provide roof and solar analysis results
- To send follow-up communications related to your inquiry
- To improve our website and services
- To comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Third-Party Services
We use the following third-party services that may process your data under their own privacy policies:
- HubSpot — CRM and form processing (hubspot.com/legal/privacy-policy)
- Google Analytics 4 — Website analytics (policies.google.com/privacy)
- Microsoft Clarity — Session recording and heatmaps (privacy.microsoft.com)
- Google Maps API — Address lookup and satellite imagery (policies.google.com/privacy)
- Netlify — Website hosting (netlify.com/privacy)
Cookies
Our website uses cookies for analytics and functionality purposes. By using our site, you consent to our use of cookies. You can disable cookies in your browser settings; some site features may not function correctly if you do.
Data Retention
We retain your contact information for as long as necessary to provide services and respond to your inquiries, or as required by applicable law. You may request deletion of your data at any time by contacting us.
Your Rights (NJ & CCPA)
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise these rights, contact us at info@TheBestCrewConstruction.com or call (732) 503-8133.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Security
We implement reasonable technical and organizational security measures to protect your information. Our site is served over HTTPS with security headers. However, no internet transmission is 100% secure.
Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our site after changes constitutes acceptance of the updated policy.
Contact Us
The Best Crew Construction, LLC
Middlesex County, NJ
Phone: (732) 503-8133
Email: info@TheBestCrewConstruction.com